Jun 2006 – Jan 2012, Inhouse Application Development Manager
• Manage system development project in delivering solution to commercial and back office division through web application using Microsoft .Net and PHP connected with Oracle, SQL server, MySQL database running in Windows and Linux platforms interface with Billing system, VAS, CRM, ERP and Network Element.
• Provide standard web application powered by technology of DHTML, CMS, CSS, Javascript, AJAX, XML, Jquery, Mobile platform using JSON and Java.
• Perform system development by delivering effective and efficient solution to achieve cost saving and time consumes through SDLC and project management.
• Maintain multiple internal projects to meet dynamic business need included system migration, new development, enhancement aligned with business process improvement.
• Perform requirement analysis and design for application as well as database relation and user interface.
• Direct IT developer team consist of 6 IT Developer and share the ideas of system design, functionality and outcome.
• Monitor development progress and highlight issues to make sure development finish on time and meet the standard quality.
• Perform testing and acceptance to user with revenue assurance to make sure system developed as expected and aligned with business rules and policies.
• Perform support and enhancement to fulfill business process improvement needs and internal process updates to achieve effectiveness and efficiency.
• Perform on yearly budgeting and resource planning related to in-house development area.
• Perform periodic team coaching and counseling to maintain spirit and motivation.
• Perform yearly review and evaluation for performance and recommendation to management.
• Perform new candidate selection, interview, review and recommendation.
May 2005 – May 2006, Project Management Office (PMO) Assistant Manager
• Manage Telecom project for Mobile Commerce which covered commercial function for air time top-up, mobile banking and mobile payment
• Manage ERP-SAP project and enhancement which covered the area of financial, procurement, logistic, sales and distribution.
• Vendor management and clarification process to make sure all requirements in place as agreed by management.
• Manage schedule, monitor progress, issue identification that will be show stopper to the project, action taking and escalation.
• Conduct meeting and discussion periodically to make sure project on track, on schedule and on budget.
Achievement:
Successfully in performing In-house solution development function to handle specific solution by delivered challenging projects in multi integration with ERP, BSS and Network element to deliver many functionalities to subscriber, commercial and back office division in providing services. Some successful projects:
• Successfully delivered finance collection payment management with integration from billing system and ERP-SAP system into in-house custom made system development to help finance in managing payment and reports.
• Successfully launched web commercial application for marketing product(Voice/SMS) to provide subscriber billing information, balance, payment and service including self care integrated with billing system and CRM.
• Successfully launched subscriber landing page for marketing data services to provide data service transaction such as data service reload, voucher reload and detail subscriber access activity integrated with BSS (CDR and CRM).
• Successfully delivered incentive management system for sales to calculate monthly incentive which nominated to distributors using data processing from usage, activation and payment information from BSS (CDR, Billing system) integrated with sales information from ERP SAP sales distribution module.
• Successfully delivered customer reward system for marketing retention team to provide point reward calculation triggered from customer daily balance top-up and monthly payment which can be check using SMS short code and will be cut off in monthly to process point reward drawing, nominate winner and send SMS notification to subscriber.
• Successfully delivered corporate detail billing information generator for finance which connected with core BSS billing system and third party PBX detail CDR data to process monthly billing of using PBX solution integration with Smart Telecom wireless services.
• Successfully in ERP-SAP implementation covered cross module function area in finance, logistic, sales and distribution. Initiated enhancement function for finance payment proposal, e-Logistic and WMS module as additional enhancement in SAP finance and logistic module across SAP standard modules to manage day to day telecom business operation.